Ever wondered how some passengers manage to snag those coveted business or first-class seats? If you’ve been dreaming of more legroom, better meals, and ultimate comfort, there’s good news: scoring an upgrade is possible—but not without strategy.

Here’s how to maximize your chances of upgrading your flight, straight from two former flight attendants.

Who Actually Gets Upgraded on Flights?

Before you get your hopes up, know this: free upgrades are extremely rare. Most upgrades go to:

Passengers who pay: Either with cash or miles, upgrades are usually offered during booking or check-in.
Frequent fliers with elite status: Complimentary upgrades are often part of their loyalty perks.

Stories about getting upgraded based on looks or outfits? Don’t believe them. “At the major airline where I worked, moving a passenger for free to another class would cost a flight attendant their job,” says Susan Fogwell, a former flight attendant with 22 years of experience.

She explains that free upgrades on premium seats, which can cost thousands of dollars, are nearly impossible without proper authorization.

When Should You Ask for a Paid Flight Upgrade?

If you’re ready to pay for an upgrade, timing is everything. Here are your best opportunities:

Right After Booking: Contact your airline immediately after booking your ticket. Many airlines offer discounted upgrades during this early stage.
At Check-In: Missed out during booking? Try again during check-in, either online or at the airport desk. There might be last-minute offers available.
At the Boarding Gate: Sometimes, passengers who reserved premium seats fail to show up. Check with the gate agent before boarding begins—you might just snag an open spot.
On the Plane: If all else fails, politely ask the lead flight attendant before the boarding door closes. While upgrades to business or first class are rare here, economy-plus upgrades are often more accessible.

Why You Shouldn’t Rely on Free Upgrades

Hoping for a free upgrade? Former flight attendants advise tempering expectations. Free upgrades are nearly non-existent for premium cabins, but moving to economy-plus is sometimes possible.

Fogwell shares: “Passengers sitting in cramped seats often eye an empty economy-plus seat and ask to move. Standard procedure is to wait until the boarding door closes, and if the seat remains empty, the passenger can pay for the upgrade during the flight.”

Final Tips to Boost Your Chances

Be polite and respectful when making your request.
Always ask about upgrades early in the process.
Keep in mind that paid upgrades are your best bet, so be ready to spend if you want extra comfort.