Key Takeaways 👇

⭐ Stay calm and be proactive: Use the airline’s app, call customer service, or even contact them via social media for faster assistance.
⭐ Know your compensation rights: If the airline is at fault, you may get rebooked for free or even receive a refund.
⭐ Use travel insurance: Many credit cards offer trip delay coverage that can save you money and stress.

Did you know that over 22% of all flights this year have been delayed by at least 15 minutes, according to the Department of Transportation? It’s a statistic that’s all too real for travelers, and if you’ve ever missed a connecting flight, you know how stressful it can be.

But don’t panic—there are steps you can take to rebook your flight and even get compensated. Here’s what you need to know to handle the situation like a pro!

Step 1: Stay Calm and Act Fast

Missing a connecting flight, especially due to a delay, is overwhelming, but staying calm will help you make quick decisions. While it’s tempting to head straight to the customer service desk at the airport, lines can get long fast. Here’s what you should do instead:

Check the airline app: Many airlines allow you to rebook directly through their app, skipping the customer service line altogether.
Call customer service: While you wait, get on the phone with your airline. Sometimes, phone agents can help rebook you faster.
Reach out on social media: Airlines are often responsive on platforms like Twitter, so don’t hesitate to ask for help there.

By contacting the airline through multiple channels, you increase your chances of getting rebooked quickly.

Step 2: Be Polite—A Great Attitude Goes a Long Way

When talking to airline representatives, remember that being kind and polite can work wonders. As travel advisor Jordan Rush advises, “A great attitude will work wonders. Travel hiccups are out of everyone’s control, and staying positive can still allow you to enjoy the journey.”

Step 3: Know Your Rights and Compensation Options

When a missed connection is due to a delay, the next big question is—are you entitled to compensation? The answer depends on the cause of the delay.

As per the Department o f Transportation, there isn’t a set duration that defines a “significant” delay; therefore, claims are handled on a case-by-case basis.

⭐ If It’s the Airline’s Fault

Maintenance issues
Crew problems
Refueling delays
Baggage hold-ups

In these cases, the airline will rebook you at no additional cost. Major U.S. airlines like Delta, American, and United may even rebook you on a different airline if necessary. If the delay is significant, you can also choose a full ticket refund instead of rebooking.

Additionally, if your flight is delayed by three or more hours, you’re entitled to a meal or meal voucher. If an overnight delay occurs, most airlines will provide a hotel stay and transportation (except for Frontier).

⭐ If It’s Not the Airline’s Fault

Unfortunately, if the delay was caused by weather, air traffic control, or other factors outside of the airline’s control, compensation may not be available. However, you can still explore insurance options.

Step 4: How to Claim Compensation

If you qualify for compensation—whether it’s for a hotel, meal, or transportation—you’ll need to request it at the customer service desk. Airlines often don’t automatically offer vouchers, so be sure to ask!

If the airline runs out of vouchers due to widespread delays, keep your receipts. You can later submit them to the airline’s customer service for reimbursement. You can submit your receipts via email, live chat, feedback forms, or by calling the airline directly.

Step 5: Don’t Forget About Travel Insurance

Many travelers don’t realize that they may already have trip delay coverage through their credit card. Cards like the Chase Sapphire Reserve and Capital One Venture X provide coverage for hotel accommodations, meals, and more after a six-hour delay.

Here are some great travel rewards cards that offer trip delay coverage of up to $500 per trip:

Chase Sapphire Reserve
Capital One Venture X Rewards Credit Card
Delta SkyMiles Reserve American Express Card
Platinum Card from American Express

Just make sure that you paid for all or part of your flight with the card to activate coverage.

If your credit card doesn’t offer protection, you can always purchase a separate travel insurance policy. These policies are specifically designed to cover flight delays, cancellations, and missed connections.

Step 6: Avoid Missing Future Connections

To avoid missing a connecting flight in the future, here are a few tips:

Book longer layovers: While it’s tempting to book the shortest layover, giving yourself extra time between flights can reduce stress.
Check for delays ahead of time: Download your airline’s app to monitor any schedule changes before you head to the airport.
Purchase travel insurance: Having insurance can give you peace of mind in case things don’t go as planned.

Final Thoughts

Missing a connecting flight doesn’t have to ruin your travel experience. By staying calm, knowing your rights, and using all available resources, you can get back on track quickly. And, in some cases, you may even be entitled to compensation to make the situation a little less stressful.

Also Read: What to Do If Your Flight Is Canceled?